This is why I
make dolls
I wanted to share this story which really touched my
heart, from a very kind Lady from Russia who ordered a special doll from
us.
She had seen photos of a doll that I made a while back and
was just in love with it. You may remember the one. She was dressed very simple
in white and photographed and posted on our blog in her wooden box I made for
her. Everyone who saw this doll has fallen in love with it and without fail,
said she had a soul.
Our client ask us to make her one similar to the first
doll and paid monthly payments right on time for quite a while. I could tell how
much this person wanted this doll and how much it meant to her but I had no idea
how much or why.
Then, when we finished the doll on the 24th of March,
photographed her and sent the photos to our client in Russia on March 25th, we got the most touching and heartfelt response back and why this doll means so
much to her. I am also so pleased that we got it right, as far as the doll is
concerned.
I hope this story touches you as well.
Oh, and by the way, when I read her e-mail below, we knew what we wanted to
do immediately. We made the twin sister doll for her without her knowing it so when
she sent her final payment we sent Elena the doll she ordered and her twin sister
as a surprise gift from us. I am sure she would have probably have ordered the
sister doll at some point and would have struggled, but faithfully made payments
each month like she has with this one, but for us, its not about the money, even
though we could sure use it. Its about touching someone's heart with our dolls
who really deserves it. Sending this surprise doll to her along with the one she
purchased, we hope will make her and her husband smile for many years to come, as
a remembrance of their daughters.
The rewards of a doll maker.
David
"Hi, David!
It's amazing, the doll has turned a little different than the first - the first doll was a little girl, and mine has become mature. I liked the first doll because she looks like me when I was a child. The doll, which you did for me is even more like me - her nose is not round, it is longer - as I have.
24 years ago on this day, the same day you sent me the photos of my doll, died on March 25 our twin girls, they died on their birthday. Other children have not been. It was a great sorrow, but God, and we decided to accept his fate. We have dedicated their lives to work and succeed in our profession. I work as Director of Economics at the well-known Russian company that produces greeting cards. We remember our girls on our wall hangs a postcard, which we regard as a portrait.
And seeing the doll you made for me, I immediately thought it was a portrait of my daughter. Not because of external resemblance, I saw in it her own soul.
It's amazing, the doll has turned a little different than the first - the first doll was a little girl, and mine has become mature. I liked the first doll because she looks like me when I was a child. The doll, which you did for me is even more like me - her nose is not round, it is longer - as I have.
24 years ago on this day, the same day you sent me the photos of my doll, died on March 25 our twin girls, they died on their birthday. Other children have not been. It was a great sorrow, but God, and we decided to accept his fate. We have dedicated their lives to work and succeed in our profession. I work as Director of Economics at the well-known Russian company that produces greeting cards. We remember our girls on our wall hangs a postcard, which we regard as a portrait.
And seeing the doll you made for me, I immediately thought it was a portrait of my daughter. Not because of external resemblance, I saw in it her own soul.
Later, in a year, I ask you to make a second doll - twin
sister. I would have ordered two, but can not afford it right now. For two
years my husband is very ill, he had two complex operations, and this summer
will be another, but here in Russia it is very expensive. But later, I'm sure I
will order the second doll.
I am very glad that fate brought me together with such talented people like you and Paul. You make our lives more beautiful, thank you.
Best regards,
Elena"
I am very glad that fate brought me together with such talented people like you and Paul. You make our lives more beautiful, thank you.
Best regards,
Elena"
Elena finally got
her dolls this Saturday in Russia. I could not believe it took 5 weeks to get
them to her by airmail!
Needless to say,
we got two wonderful heartfelt e-mails thanking us for the wonderful surprise. I
kept writing to her saying I am sorry its taking so long for the "doll" to get
to you there in Russia but I promise it will be worth the wait. I know that she
was checking tracking ever morning and evening as well, I mean she paid a lot of
money for the doll and I know she was worried.
Here is a excerpt
from her e-mail to us.....Oh and we, and this story are all over blogs and journals from lots of people in Russia now including Elena's Journal.
"Dear David and Paul!
My husband and I received the package, opened it, and we are shocked! My God! We could not even wait for a surprise!! I want to laugh and cry at the same time!!
Dolls are beautiful, they are the best! I was so overwhelmed with emotion that I even now I can not write more! I have to live day and night today and tomorrow I will write to you.
My husband and I received the package, opened it, and we are shocked! My God! We could not even wait for a surprise!! I want to laugh and cry at the same time!!
Dolls are beautiful, they are the best! I was so overwhelmed with emotion that I even now I can not write more! I have to live day and night today and tomorrow I will write to you.
Best regards,
Elena and Vladimir"
_________________________________
Elena and Vladimir"
_________________________________
"Hello my dear David, and Paul!
This morning I woke up and the first thing that fell my opinion - two sisters, who sit side by side on a bench, so calm and beautiful. The first unexpected emotions have calmed down and now I can write you a letter.
Yesterday, at our post office, I opened the cardboard box, I was surprised at such a big wooden box, and I thought, perhaps within one doll so well packaged that it does not hurt in the long journey to Russia. When I untied the ribbon, lifted the wooden lid and removed the foam, I was so surprised and said loudly, "Oh!" That all people who were there, stop packing their parcels and turned in my direction. My husband looked into the box and his joy was very great and sincere. Then we saw the photo and letter.
Post office not far from our house and we walked, I was carrying a wooden box in his hands and clutched the box to his chest, we hardly talked, we experienced a strong shock. My husband knew that I ordered you a doll, I showed him a photo and he immediately understood why I wanted to have this doll. But I did not tell him I dream that there were two dolls. When the parcel so long traveled to Russia, he was worried more than I do, every day, looking in the mailbox, waiting for a letter from the post office.
Vladimir asked me where did David find out about our girls. I said that you once wrote about them in the letter. Now I understand why you in every letter wrote about parcel is taking so long, but it's worth it you will see. I could not even dream of what can happen is a miracle. You did a miracle for us and it's amazing and very touching! It is surprising that on the other side of the Earth are people who think we have done this for me! April 26th, I had a birthday and the doll was a gift to our family to me. Though she did not come on my birthday, but we knew that she was on the way, and agreed that the celebration will be when the doll comes. But such a wonderful gift, I could not wait! And you at this time for me to do such a wonderful gift! It is so amazing and wonderful!
This morning I woke up and the first thing that fell my opinion - two sisters, who sit side by side on a bench, so calm and beautiful. The first unexpected emotions have calmed down and now I can write you a letter.
Yesterday, at our post office, I opened the cardboard box, I was surprised at such a big wooden box, and I thought, perhaps within one doll so well packaged that it does not hurt in the long journey to Russia. When I untied the ribbon, lifted the wooden lid and removed the foam, I was so surprised and said loudly, "Oh!" That all people who were there, stop packing their parcels and turned in my direction. My husband looked into the box and his joy was very great and sincere. Then we saw the photo and letter.
Post office not far from our house and we walked, I was carrying a wooden box in his hands and clutched the box to his chest, we hardly talked, we experienced a strong shock. My husband knew that I ordered you a doll, I showed him a photo and he immediately understood why I wanted to have this doll. But I did not tell him I dream that there were two dolls. When the parcel so long traveled to Russia, he was worried more than I do, every day, looking in the mailbox, waiting for a letter from the post office.
Vladimir asked me where did David find out about our girls. I said that you once wrote about them in the letter. Now I understand why you in every letter wrote about parcel is taking so long, but it's worth it you will see. I could not even dream of what can happen is a miracle. You did a miracle for us and it's amazing and very touching! It is surprising that on the other side of the Earth are people who think we have done this for me! April 26th, I had a birthday and the doll was a gift to our family to me. Though she did not come on my birthday, but we knew that she was on the way, and agreed that the celebration will be when the doll comes. But such a wonderful gift, I could not wait! And you at this time for me to do such a wonderful gift! It is so amazing and wonderful!
The dolls are beautiful! You are very talented
artists and wonderful people! In the picture you are very cute. I realized that
the tall and handsome is David, a handsome and with a beard is
Paul.
Sometimes I think that God loves something for me when my life took place in the matter, have always been the strength to fight it. And sometimes fate were presented by my astonishing surprises. My Guardian Angel is taking care of me. I am very happy woman!
Today, I show my online friends your beautiful dolls and tell this amazing story.
Sometimes I think that God loves something for me when my life took place in the matter, have always been the strength to fight it. And sometimes fate were presented by my astonishing surprises. My Guardian Angel is taking care of me. I am very happy woman!
Today, I show my online friends your beautiful dolls and tell this amazing story.
In Russia, there is one song:
"Over the blue sky Canada, through the birch trees slanting rain.
So similar to Russia, but Russia not "- and that brings us together.
We embrace you!
Best regards
Elena and Vladimir"
"Over the blue sky Canada, through the birch trees slanting rain.
So similar to Russia, but Russia not "- and that brings us together.
We embrace you!
Best regards
Elena and Vladimir"